Shipment Processing Time

Orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.

During high-volume periods, processing may take slightly longer. If we experience a significant delay, we will notify you by email or phone. Please allow additional transit days for delivery during peak times.

Shipping Locations

We currently ship within the United States only.

Shipping Rates & Delivery Estimates

Standard Shipping — Free +$20
Estimated delivery: 2–5 business days

Expedited Shipping — $12 USD
Estimated delivery: 2 business days

Priority Shipping — $21 USD
Estimated delivery: 1 business day

Shipping options and costs (if applicable) will be displayed at checkout.
Delivery delays can occasionally occur.

Please ensure your billing and shipping information is entered correctly at checkout. We cannot reroute packages after dispatch.

Shipment Confirmation & Tracking

Once your order ships, you will receive a confirmation email with your tracking number. Tracking details typically become active within 24 hours.

Taxes

We collect sales tax at checkout whenever legally required.

Damaged or Lost Packages

We are not liable for packages damaged or lost in transit. If your order arrives damaged, please contact the carrier to file a claim.

Please save all packaging materials and the damaged item before filing a claim.

You may also contact us so we can assist you.

Sale Items

Only regular-priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact us to arrange the return.

Gifts

If the item was marked as a gift and shipped directly to you, you will receive store credit for the value of the return.
If the item was not marked as a gift, or the order was sent to the gift giver, the refund will be issued to the original purchaser.

Returns

We offer returns within 30 days of purchase. If more than 30 days have passed since your order, we’re unable to offer a refund or exchange.

To be eligible for a return, items must be:

• Unused

• In their original condition

• In their original packaging

• Accompanied by proof of purchase

Please do not send any products back without authorization.

How to Start a Return

To begin your return, please contact us and a member of our support team will provide:

• Your Return Authorization (RA) number
• The correct return address
• Any additional instructions needed

Returns sent without an RA number may be refused.

Packaging Your Return

Once your return is authorized:

• Repack the item securely
• Include your original invoice (if available)
• Clearly write the RA number inside the package

Shipping Your Return

After you receive the authorized return address, ship the item using any trackable or insured method.

Customers are responsible for:

• Return shipping costs
• Ensuring the package arrives safely

If the value of the return exceeds $75, we strongly recommend using a trackable service.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds are issued to the original payment method
• Processing typically takes 3–5 business days after approval

Late or Missing Refunds

If you haven’t received your refund:

• Check your bank account
• Contact your credit card company (refunds may take time to post)
• Contact your bank

If you still haven’t received it, please contact us

Sale Items

Sale or discounted items may not be eligible for a refund unless required by law.

Exchanges

We replace items only if they arrive defective or damaged.
If you need an exchange, please contact us.

Gifts

If the item was marked as a gift:

• You will receive store credit for the value of the return

If the item wasn’t marked as a gift, or shipped to the gift giver, the refund will be issued to the original purchaser.